In response to a spate of complaints in recent weeks, Pilanesberg National Park’s Bakgatla and Manyane resorts are set to undergo an extensive refurbishment programme.
Tripadvisor and a number of other forums had seen visitors complaining about a number of facilities at both resorts, with a common consensus that the chalets in particular were “overpriced and run-down”, as one commenter put it.
It bears mentioning, however, that feedback on the staff and service at both resorts has remained largely positive, so it seems the issues are primarily structural ones.
The new refurbishment project begins on the 9th of August 2014 and is due for completion some time in November 2014.
The project will see the camping and caravan areas at both resorts rehabilitated, which includes grassing, general gardening and demarcation of sites. Renovations will also be made to all ablution blocks and all electrical points will be upgraded.
All the chalets at both resorts will also recceive thorough upgrades, with additional attention being paid to the accompanying braai and garden areas.
In addition, as part of an ongoing security upgrade, mast lighting and surveillance cameras will be installed along the perimeter fence.
Golden Leopard Resorts first submitted requests for this much needed refurbishment programme to the Department of Tourism and National Treasury back in March 2013.
Funds for the project were made available at the beginning of this year, and since this time Golden Leopard Resorts, who manage Manyane and Bakgatla, have been in consultations with Project Managers ensuring that all compliance issues are addressed and adherence to all the complexities of the tendering processes and awarding of the tenders was done fairly and are beyond reproach. They have certainly not been resting on their laurels.
Thankfully, this lengthy process has paid off and Manyane and Bakgatla should be back to their best soon, ready to help ensure that any Pilanesberg trip is a great one all round.
Does anyone know if any renovations have been done as at 1 November 2015? Their office told me nothing has been done.
We usually stay at Manyane, but booked at Bakgatla this year because of its swimming pool. Only to have friends who got back yesterday from Bakgatla tell us the pool is in such a terrible condition. The photos they showed us were really shocking, not to mention disappointing! After considering moving our booking to Manyane, they tell us there is only one ablution block working there… I truly hope they have the pool fixed soon!
Richard Shearer liked this on Facebook.
Thank you! I took my in laws there last month and we were so let down. Staff and cleanliness are amazing but facilities were terribly run down. Please fix the putt putt too. Great for the youngsters after a long days drive
Belinda Webster liked this on Facebook.
Great to hear that something is being done to address the issues.
Jacky Krombeen liked this on Facebook.
Jean Mcgill liked this on Facebook.
Heinrich Neumeyer liked this on Facebook.
Andrew Watkins liked this on Facebook.
Hessel van Balen liked this on Facebook.
Leon van Rensburg liked this on Facebook.
Nico van der Westhuizen liked this on Facebook.
Russell Clark liked this on Facebook.
Doreen Wood liked this on Facebook.
Kgalalelo TheLight Motaung liked this on Facebook.
Hanli Vermaak liked this on Facebook.
About time ! Will great the shops are shocking especially bagatla never any ice cream stocks –
This is long overdue Golden Leopard Resorts…staying in grubby, run-down chalets is not good! http://t.co/gZ3f5aBnKH
About time. As a family we have been going to the Chalets for years and seen the decline first hand. Was there last month and it was shabby to say the least. Would also agree that the shop at Bakgatla is in dire need of a facelift.
Rosemary Mocke liked this on Facebook.
Cherry Ellis liked this on Facebook.
Tanya Visagie liked this on Facebook.
Pierre Lombard liked this on Facebook.
Mari Baragwanath liked this on Facebook.
Very good news! Please do something to their shops as well. Was in Bakgatla’s recently, and it was pathetic !!
Oh yay!! 🙂
Barry King liked this on Facebook.
Sherena Fenn liked this on Facebook.
George Warren liked this on Facebook.
Cheryl Haslam liked this on Facebook.
Jean Cloete liked this on Facebook.
Nico Steenberg liked this on Facebook.
Anneke Hanekom Van Schoor liked this on Facebook.
Wonderful news!* http://t.co/pwnDW34NgQ
Aai I miss this place,, was in April there for a week and had a great time
Elvisto Afrikan Child liked this on Facebook.
Mara Minnaar liked this on Facebook.
RT @PilanesbergNP: Manyane and Bakgatla to Undergo Refurb: http://t.co/XiToPUssjs
Manyane and Bakgatla to Undergo Refurbishment: http://t.co/Tzbf2dQRGW